Contact & Grievance

Raskah Technologies Private Limited (CIN U93190DL2026PTC468749), registered office 19 B G/F Pocket-10B, Jasola, Jamia Nagar, New Delhi, South Delhi 110025, Delhi, India. We run LTP (Loser To Pay), the app and losertopay.com.

• General questions: hello@losertopay.com
• Support, refunds and complaints: support@losertopay.com
• Account deletion: losertopay.com/delete-account
• Venues and organisers: losertopay.com/business

Please include your registered email or phone and your booking or ticket reference. Support is monitored every day, and we acknowledge every message within 24 hours.

Afraaz Hashmi, Director, Raskah Technologies Private Limited, 19 B G/F Pocket-10B, Jasola, Jamia Nagar, New Delhi, South Delhi 110025, Delhi. Email: support@losertopay.com. We acknowledge your complaint within 24 hours and resolve it within 15 days. If you are not satisfied with the Grievance Officer's decision you may appeal to the Grievance Appellate Committee (gac.gov.in) within 30 days, approach a consumer commission or, for personal data, the Data Protection Board of India.

When you book a turf or buy a ticket, the venue or organiser is the seller. Its legal name and contact details are shown on the booking or ticket screen and on your confirmation. LTP is the marketplace that collects your payment through Razorpay. Refunds follow the Refund and Cancellation Policy.